Exhibitor Guidelines 

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Marda Loop MADE (Sept)

Located in the upper parking lot at the Marda Loop Community Hall
3130 – 16th Street SW Calgary

Saturday, SEPTEMBER 12th, 2020

Open to the public from 10:30am to 4:00pm

These shows will run rain or shine, so get your weatherproofing in order!  And no! – there are no refunds or credit for no-shows, if the weather is sketchy or we experience an unsatisfactory visitor attendance. 


SOCIAL MEDIA – POST. SHARE. INVITE.

We receive tons of emails and messages from interested visitors asking what type of products are at the show, however, although we are maximizing every marketing angle possible, we obviously are limited to advertising the event in general — so it is up to you to let our audience know what products are available!

Drive more sales your way by POSTING!  SHARING! and INVITE your friends!

Event link SEPT MADE:  https://www.facebook.com/events/287435489357141


YOUR RESPONSIBILITIESguidelines dictated by Alberta.ca 

A market stall is considered its OWN PLACE  OF BUSINESS, comparable to retail outlets in a shopping centre.  Any business operating during the COVID-19 pandemic is legally obligated to put measures in place that prevent the spread of infection amongst staff, volunteers, and customers.

Market Guidance: https://www.alberta.ca/assets/documents/covid-19-relaunch-guidance-farmers-markets-and-public-markets.pdf

Outdoor Event Guidance:  https://www.alberta.ca/assets/documents/covid-19-relaunch-guidance-outdoor-events.pdf

General Relaunch Guidance: https://www.alberta.ca/assets/documents/covid-19-general-relaunch-guidance.pdf

Follow all mandatory measures set out in the Chief Medical Officer of Health’s orders. Consider additional steps, including:

– Wearing a mask unless it is impeding your service
– Performing frequent hand hygiene
– Creating distance between patrons and workers
– Eliminating food sampling
– Preventing customers from gathering
– Asking customers to refrain from handling products and to point out the items they want to be bagged by staff
– Wearing appropriate personal protective equipment (PPE), such as masks (see the PPE section in Workplace Guidance for Business Owners) as required
– Follow cleaning and disinfecting practices described in the workplace guidelines, including regular sanitation of any stall surfaces and equipment touched by workers and patrons
– Take precautions at the point of sale to reduce transmission
– Physically distance workers from patrons or install physical barriers
– Sanitize electronic keypads after each use
– Minimize the handling of money
– Ensure gloves are available for workers handling cash
– Update business return policies to prevent the risk of transmission of COVID-19. This may include eliminating returns of purchased goods (i.e. final sale only) or storing and cleaning items before they are put out for resale

Most of the above are self-explanatory, and we respect that YOU are making a serious effort to initiate ironclad precautions to ensure your safety, the safety of our vendor community, and the safety of our visitors. 

BE PHENOMENAL at reducing social contact in all aspects while exhibiting!

AND — keep yourself informed daily at Alberta.ca 


FURTHER RESPONSIBILITIES

Follow are measures set out by your event coordinators – Opulence Alliance Events and Marda Loop YYC MADE Events.

As a business operating during the COVID-19 pandemic you are legally obligated to put measures in place that prevent the spread of infection amongst staff, volunteers, and customers.

>>>>You need to fully understand that in an environment that houses multiple “vendors”, whether that be in an outdoor space or enclosed, your event coordinators are attempting to instill safety guidelines that cover a multitude of personal requirements.  In reality, however, mass compliance is difficult.  Hence, we expect you to take responsibility for your own personal health concerns by wearing appropriate personal protective equipment (PPE) specific to your needs.


FOOD SAMPLING

Food vendors —- if you would like to sample, do the following steps:

1) Contact your AHS rep and have them send you IN WRITING detailed guidelines of how you specifically are allowed to sample your product. Make sure their business signature is displayed on this correspondence.

2) Send us a copy of that correspondence so that we are aware of your approval.

Chances are that a different AHS rep will be inspecting your booth — so make sure you have a printed copy of the guidelines your AHS rep sent to you so that if there are any discrepancies, you have written proof.

This is YOUR RESPONSIBILITY.  Our reputation as professional event coordinators is at stake here.  Enough said.


***HAND HYGIENE 

All visitors will be required to sanitize their hands at our registration before they enter the show.

However, you MUST have a HAND sanitizer (preferable GEL) available on your table.  We suggest you have one designated for your guests and a second for your own personal use.  Sanitize your sanitizer frequently!

VIEW AHS LIST THROUGH THIS LINK:

https://www.canada.ca/en/health-canada/services/drugs-health-products/disinfectants/covid-19/hand-sanitizer.html#tbl1


***SURFACE SANITIZATION

Very important — YOU MUST HAVE AT YOUR BOOTH as AHS will be ONSITE DOING INSPECTIONS!!

• Disinfecting refers to using chemical to kill germs on surfaces. This is most effective
after surfaces are cleaned. Both steps are important to reduce the spread of infection.

• Use a disinfectant that has a Drug Identification Number (DIN) and a virucidal claim.
Be sure to follow the instructions on the label to disinfect effectively.

• Alternatively, you can make a 1000ppm bleach water solution by mixing 20 ml (4
teaspoons) of unscented, household bleach with 1000 ml (4 cups) of water. Ensure the
surface remains wet with the bleach water solution for 1 minute.

READ  Please ensure vendors follow the guidance from Biz Connect on Environmental Cleaning of Public Facilities at this link: https://www.albertahealthservices.ca/assets/info/ppih/if-ppih-covid-19-environmental-cleaning-public-facilities.pdf

This link has further DIN approved products:  https://www.canada.ca/en/health-canada/services/drugs-health-products/disinfectants/covid-19/hand-sanitizer.html#tbl1


***GLOVES AND MASKS

WATCH THIS:  https://www.alberta.ca/masks.aspx

********* At this juncture, MASKS are required for INDOOR environments.  As for outdoors, there seems to be a ton of discrepancies as to the mandatory requirements — so at this juncture, WE HIGHLY ENCOURAGE YOU to MAKE THE INTELLIGENT DECISION and have your mask readily available (tucked on your ears) so that you can effortlessly pull it up WHEN YOU ARE DEALING WITH CUSTOMERS.

READ THE BYLAW HERE:

https://www.calgary.ca/csps/cema/covid19/safety/covid-19-city-of-calgary-mask-bylaw.html

https://www.calgary.ca/csps/cema/covid19/safety/covid-19-mask-bylaw-questions-answers.html

We suggest you keep well informed with the Chief Medical Officer of Health’s orders.  If Dr. H makes the call that masks are mandatory outdoors, so be it. Stay informed on Alberta.ca 


***GARBAGE CONTROL

You are required to keep your area clean at all times.  Any debris left after you move out will be reported as littering pending a fine through the City of Calgary.


***POINT OF SALE and WIFI – Be prepared to use your own data

Although the Marda Loop Hall has WiFi, in our outdoor setting the feed tends to be weak.  Be prepared to run off your own data.  Transactions off your Square do not use much data.

The WiFi feed code is:   southcalgary!   all lower case


***STAFFING

We prefer TWO PEOPLE PER BOOTH MAX, and expect that you will be leaving your kidlets at home.

You are responsible for appropriate personal protective equipment (PPE) for you and your staff.

If you feel “under the weather” STAY HOME!!!  And NO! you will not receive a refund or a credit.

If our security staff suspect that you or your staff are “unwell”, or witness suspect conduct that compromises the safety of our exhibitor community and/or our visitors, you and your staff will be escorted from the premises and reported.

If a visitor displays suspect conduct, please inform our staff immediately.  


YOUR DISPLAY

Our staff has already had a one-on-one cell conversation with you regarding your responsibility for protecting the public and protecting your precious products — so at this juncture, we trust that you have an ironclad protocol in place as this is your responsibility as an independent business.

You will be receiving ONE 8 foot x 2.5-foot standard hall table without a linen.  It is your decision as to draping your table (or not) — this is dependant on your individual sanitization requirements.

You are responsible for supplying your own chairs, extra tables, table coverings and extra display units — however, keep your public contact and sanitization requirements in check.  At this juncture, AHS is requiring distancing to be 6 (six) feet apart in STILL SETTINGS (such as restaurants).  In a public market setting, as long as you keep the traffic flowing, you are able to perform standard “retail” distancing.

As this event is outdoors, plan for all-weather conditions —- to ensure your display and products are secure through any element (ie wind).

Weatherproofing — please refer to the requirements for your canopy above.


MOVE-IN — UPDATED

We are not setting designated time slots for arrival — so expect some wait time to get in and PLEASE unload QUICKLY so you can move your vehicle allowing others to get in.

Arrive anywhere between 8:00am and 9:45am**

**Barricades go up blocking vehicle entrance at 9:45am sharp (late arrivals will have to haul their products in with dollies)

You to be able to drive your car into the market area, unload, and immediately relocate your vehicle to the lower lot before setting up.

We have four staff members on hand to assist you with your canopies (if we have time).  We also welcome volunteers, so let your wing person know that they may be recruited!


MOVE-OUT

Vehicles will not be allowed into the upper parking lot during move-out until after 5:00pm.

PLEASE BRING YOUR DOLLIES if you would like to tear-out quickly.


FLOOR PLAN 

Each vendor will receive a designated space — 10 feet for your booth with a AHS MANDATORY 6 feet on each side that MUST BE LEFT EMPTY for social distancing.  Please ensure that you set up your canopy in the designated space.

Each stall will be equipped with ONE eight-foot table only  (8 foot long x 2.5 foot wide)

You are responsible for supplying your own chairs, extra tables, table coverings, and extra display units

YOUR VEHICLE — after you drop off your exhibit materials upon arrival, you MUST relocate your vehicle to the far south end of the LOWER parking lot, or if the space is filed, on the street. Our staff will direct you.


CANOPY MANDATORY REQUIREMENTS

Your canopy must meet the following:

1)  Must be 10 feet x 10 feet MAXIMUM

2)  Must meet CPAI-84 specifications.  You may have to thoroughly check the exterior and interior of the travel bag and/or the actual canopy cover of the brand you have to find a similar tag displayed below.  If the Fire Department shows up to do an inspection, you must be able to prove this “code” to avoid having to take your tent down and/or receive a hefty fine!

3)  MUST be weighted down on ALL FOUR SIDES by a MINIMUM of 20 POUNDS/leg Cinder blocks or sandbags – and rope – are standard protocol.  TIE IT DOWN!! to avoid liability damages to your neighboring exhibitors, visitors, you and your products!


FOOD AND BEVERAGE

We have the following food truck in place:
– Rich Dogs
– Greek Stories Calgary
– Elchurro Treats
– SmokeShow Food Truck


WASHROOM FACILITIES

The washrooms will be located within the hall.  The entrance will be monitored for “body count” so expect delays.  We will try to give exhibitors a “medi pass” when possible!!!


Questions?   Please CALL 403 608-3710. We are available from 11am to 7pm Tuesday through Saturday.

Note that we are not available by email, phone, or text on the event day.

Keep posted for updates —- and see you soon!


FORCE MAJEURE:

Opulence Alliance and the Marda Loop Community Hall shall be excused from the performance of any obligation hereunder inclusive of refunding, to the extent that such obligation is hindered/prevented by any strike, boycott, lockout, or other labour dispute, act of God, any riot, civil disturbance, act of terrorism, war or of the public enemy; any epidemic as identified by the Medical Office of Health, inclimate weather, any fire or theft, any present or future governmental law, ordinance, rule or regulation or any other cause or contingency inclusive of unexplainable visitor traffic numbers beyond Show Managements control.