yycmovein

MOVE-IN GUIDELINES

YYC Wonderland Christmas Festival

DATES:
Saturday – November 22
Sunday – November 23

LOCATION:
7 Chiefs Sportsplex – Chief Jim Starlight Centre
19 Bullhead Road, Tsuut’ina Nation  Calgary

VISITOR HOURS:
Saturday, November 22 — 10:00am to 5:00pm
Sunday, November 23 — 10:00am to 4:00pm

EXHIBITOR MOVE-IN:

IMPORTANT! IMPORTANT! IMPORTANT!

Your booth number has changed!

Your original booth number has changed. Upon arrival for move-in, make sure YOU REGISTER FIRST before looking for your booth! Our “Exhibitor Registration” is located by the bay doors (see map below)

MOVE-IN PROTOCOL

Move-In Options

Option 1 – Friday, Nov 21
— Arrive between 2:00 PM and 5:30 PM
(Venue closes at 6:00 PM — please arrive early!)

Option 2 – Saturday, Nov 22
— Arrive between 7:00 AM and 9:30 AM
(Doors open to the public at 10:00 AM)

DOOR ACCESS

No access through the main front entrance.
✅ Use only the North Bay Door or West Exit Doors for move-in. (Refer to the map below for locations.)

STEP-BY-STEP MOVE-IN GUIDE

STEP 1 — Review the Map
Print or save a copy of the move-in map so you have it handy when you arrive.

STEP 2 — Register at the Loading Bay
Upon arrival at the Loading Bay (North end of the building), stop by the Exhibitor Registration Booth located beside the bay door to:
a) Receive your NEW booth number. (All booth numbers have changed!)
b) Pick up your exhibitor pass(es).

⚠️ Please register before setting up your booth to avoid setting up in the wrong space.

STEP 3 — Get Your Booth Assignment
Once registered, you’ll be directed to your correct booth location.
(Reminder: booth numbers have changed — check first!)

STEP 4 — Unload, Then Move Your Vehicle
After unloading your items at your booth:
— Promptly move your vehicle to the Exhibitor Parking area in the west gravel lot.
This helps keep the loading area clear for other exhibitors.

❗ Do not leave your vehicle parked for extended periods in front of bay doors or exits.

IMPORTANT REMINDERS

  • Exhibitors do not have access to the front entrance during move-in.

  • Use only the north bay door or west exit doors (see map).

  • Please be courteous and efficient during load-in — everyone is on a schedule!

 

MORNING PRE-SHOW PREP: 

Exhibitors may access the facility to pre-prep in the mornings before doors open to the public:

– SAT, Nov 22nd – North bay door and west exits will be open at 7:00am

– SUN, Nov 23rd – Door beside the north bay door and west exits will be open at 9:00am

No access through the main front entrance.
✅ Use only the North Bay Door or West Exit Doors for move-in. (Refer to the map below for locations.)

STALL PACKAGE

 

 

 

 

 

INCLUDES: 

– All booths are pipe/draped with BLACK draping

– Corner booths have two side walls

– Inline booths have three side walls

DOES NOT INCLUDE:  Read this twice!!!

– NO furnishings —- as clearly described on your original application your booth is empty upon arrival

*YOU SUPPLY all your own display surfaces, display units, and other decor items!
      *For those who ordered tables and chairs from through us directly – your rentals will be located in your booths upon arrival.  Global Show Services will also be onsite should you need to rent last-minute tables, but remember that their rental rate is higher than buying your own – ouch!

– NO electricity (unless you booked in advance with your initial application). Those who rented electricity, bring extension cords/power bars

– NO Dollies or CARTS —- Bring your own! There are no dollies or carts available

TIP: Table linens that cover to the floor are essentials! When visitors see a messy booth exposing storage containers and other debris — they just keep walking on by. VISUAL IMPACT = MORE SALES!

AFTER HOURS PRODUCT PROTECTION

Although our show management and the 7 Chiefs Sportsplex personnel will ensure the facility is locked Friday and Saturday evening, theft can happen from cleaning staff, other exhibitors, etc

Make sure you do not leave any electronics, cash or other tempting valuables — and bring extra draping to cover your products and/or close off your booth entrance

STAFF ARRIVALS

If you have staff arriving throughout show hours, please inform them to enter through the MAIN doors (visitor entrance). They must register to receive their “exhibitor pass” at our “Visitor Registration” booth

MOVE-OUT

Doors to public close at 4:00pm on Sunday, Nov 23 — and not a minute earlier!…

…MEANING – DO NOT ATTEMPT TO TEAR DOWN UNTIL AFTER 4:15pm

READ THE ABOVE AGAIN —- and choose not to be the jerk that disrupts the show! We expect all exhibitors to conduct themselves professionally by being courteous of our happy shoppers and respectful of surrounding exhibitors. The above attitude has concequences if conducted – VISIT HERE to refresh your memory on why.

WIFI CODE

Wireless Name: EVENTS
Wireless P/W: Events2@25

CONCESSION

We have 3 restaurants serving up eats during show hours at the north end of the buidling
– Flavours Restaurant
– Fantasy Pretzels
– Kokoms Bannock Kitchen

ATM

There are ATM’s onsite located in the main foyer of the building

Though cash is king not very many consumers carry cash on hand so be sure to have your POS systems charged so you don’t lose sales!

GARBAGE CONTROL

All vendors are responsible for removing their garbage during show hours and during move-in and move-out. Any debris left after you move out will be reported as littering pending a fine from the Tsuut’ina Nation

CANCELLATIONS

And just so we are all on the same page —- let’s have a quick chat about cancellations just because this seems to be not taken seriously.  As you are fully aware – there are no refunds whatsoever. For reference, VISIT HERE to refresh on the binding contract terms you agreed upon to when applying

SHOW MANAGEMENT CONTACT

Opulence Alliance Events is only available VIA PHONE ONLY at 403 608-3710 —– again VIA PHONE ONLY! We will not address any emails during the week of the event – CALL!

We are available to take calls:
— Monday, Nov 17th through Thursday, Nov 20th from 9am to 6pm
— Friday, Nov 21 – available ONLY from 9:00am to 2:00pm – after 2:00pm, expect delays as we are setting up

A huge thank you to all for working hard to make this event a success!

See you soon!

xoxo
YYC Wonderland Christmas Festival
YYC Foodies Festival
403 608-3710